Counseling is a professional service provided by intern psychologists or licensed psychologists (hereafter referred to as "psychologists"). It involves conversations, the use of artistic media, or other related professional techniques to help clients clarify and explore the difficulties they are currently facing. The aim is to enhance their courage and ability to confront challenges, ultimately leading to the resolution and management of these issues.
Consultation is more focused on problem-solving and providing information. Compared to counseling, it involves less emotional processing and is primarily aimed at offering cognitive changes and adjustments, providing advice and resources. This is in contrast to counseling, which emphasizes helping the client find a direction that works for them.
The following are typical situations, though there may be other circumstances depending on individual needs:
1.Experiencing abnormal signs or symptoms. For example: suddenly overeating or not wanting to eat at all, prolonged insomnia, feeling emotionally down, depressed, frustrated, or lonely.
2.Experiencing sudden external stress events that cause trauma. For example: earthquakes, floods, car accidents, loss of a loved one, marital issues, breakups, sexual assault, or harassment.
3.Wanting to improve certain life adaptation problems. For example: worrying about failing courses, wanting to improve interpersonal relationships (with classmates, roommates, or in romantic relationships), etc.
4.Wanting to engage in deeper self-exploration. For example: feeling anxious about future career planning, being uncertain about one's interests and profession, or seeking deeper understanding of certain aspects of oneself, etc.
Most people who come for counseling do so voluntarily, with about 99% of them proactively making appointments. Only a very small number of clients are referred by the advisers, faculty members, or friends and family who believe they need assistance. However, even these involuntary clients often end up having a positive experience with counseling, and later return voluntarily.
Based on ethics of counseling, the fact that a person seeks counseling and the content discussed are in compliance with the relevant regulations of the Personal Data Protection Act and the Psychologists Act, and are generally kept confidential. However, to ensure the person's well-being, if there is a risk of self-harm, harm to others, or illegal activities, the confidentiality rules may not apply in such cases.
Based on ethics of counseling, the fact that a person seeks counseling and the content discussed are in compliance with the relevant regulations of the Personal Data Protection Act and the Psychologists Act, and are generally kept confidential. However, to ensure the person's well-being, if there is a risk of self-harm, harm to others, or illegal activities, the confidentiality rules may not apply in such cases.
We apologize, but due to the confidentiality principles of counseling ethics, we are unable to share any case experiences.
All counseling services at the Student Counseling Center are available through an online system. You can log in to NTNU Portal, go to "Applications," then "Student Affairs Related System," and select "Counseling Service System" to apply for counseling. Alternatively, you can visit the Student Counseling Center in person, where a staff member will assist you with the appointment process.
The Student Counseling Center announces relevant service information (including the individual counseling duty schedule and specialty introduction of psychologists) on the center's website before the start of each semester. Students in need are welcome to refer to this information online and make appointments.
The services are available to currently enrolled students at NTNU. Students on leave or alumni should contact the departmental case manager / counseling psychologist (the corresponding department can be found on the full-time staff page). Faculty and staff should contact the Office of Human Resources.
The counseling services provided by the Student Counseling Center are one-on-one individual sessions, so it is not possible to bring others along.
All of our counseling services are free of charge!
To ensure that all students in need have access to this resource, the center follows a short-term counseling model. Therefore, each case is typically scheduled for 1 to 6 sessions. Sessions are held once a week, with each session lasting 50 minutes (equivalent to one class period).
f you are unable to attend a scheduled session, please cancel it by phone, email, or in person at least one day before the session (same-day cancellations will be considered a missed appointment). You can also visit the Student Counseling Center at any campus to cancel.
Center phone numbers: Main Campus 7749-5363, 7749-5364; Gongguan Campus 7749-6451
email：counseling@deps.ntnu.edu.tw
Please note that if you miss or cancel two sessions, your subsequent appointments will be directly canceled (which means either one missed or one canceled session is allowed). Additionally, missed or canceled sessions will count toward your total number of sessions.
We recommend that you first discuss the situation with the original psychologist and express your concerns. If you have any thoughts about the counseling process or the psychologist, we encourage you to be open and honest with the psychologist. The mismatch may stem from either you, the psychologist, or the relationship between the two of you. Challenging the professional and authoritative image of a psychologist can be difficult for many, but a good and professional psychologist should have the ability to handle this and take responsibility for addressing your concerns.
If you find it too difficult to bring it up, you can inform the center about your situation. The center will arrange for the case to be closed and allow you to submit a new request for counseling if necessary.
You can contact the departmental case manager / counseling psychologist(the corresponding department can be found on the full-time staff page) or the designated departmental advisers from the Student Adviser Office.
Additionally, there is a 24-hour student emergency helpline: 02-7749-3123.
Both campuses have waiting areas where students can relax and read books. Currently, there are 15 counseling rooms (12 at the Heping campus and 3 at the Gongguan campus). Each room varies in size, so the arrangement of furniture may differ slightly.
However, the common goal is to prioritize comfort in the space design. Each room is furnished with two armchairs, a small table, and decorated with warm touches such as paintings and potted plants. The center aims to create a warm and comfortable atmosphere, ensuring that every student feels at ease in the counseling room.
In addition to individual counseling, the Student Counseling Center offers several other services, including group counseling, psychological testing, and class talks.
Group counseling provides an environment where you can better understand yourself and others, helping you gain direction and strength for the future.
The center also offers various psychological tests, such as career interest exploration, self-exploration and understanding, and personality trait analysis, all of which can help you gain deeper insight into yourself.
Class talks address psychological topics that are relevant to both students and faculty, helping you with self-exploration, emotional management, and interpersonal communication skills, thus promoting better life and academic adaptation.
First, consider your career plan and interests:
1.Becoming a psychologist requires specialized education and training. You can start by exploring continuing education offered by relevant institutions to gain a better understanding of this field. If you are truly interested, you will need to apply to graduate programs in related fields, obtain a master's degree or higher, and then pass the national examination to become a licensed psychologist.
2.During your university years, if you're interested in counseling, in addition to considering elective courses in counseling or psychology, the Student Counseling Center also offers a peer counseling training program. Some community organizations also provide counseling training and workshops, which are great ways to gain exposure to the field.
There are several options to consider:
Domestic and international relevant degree programs
Community counseling and guidance organization
Medical institutions
相關學會、協會